Covid 19

Planning to visit us ? We would love to see you, but when visiting our centres.

 

  • Please only 4 member of the same household to visit the garden centre and coffee shop.

 

  • Please no pets. Again this is to promote social distancing.

 

  • One shopper per household. This is to allow us to reduce queues, allow more shoppers instore and to reduce browsing as per government advice.

 

  • Please plan your shopping as much as you can. Again we want to allow all our staff and customers to social distance as per government advice.

 

  • Be respectful of colleagues and other shoppers. We have two metre floor markers throughout the store. Let’s all give each other space. Our number one goal is to provide a safe shopping experience for everyone, so be kind to each other and our lovely staff.

 

  • Please only touch items you intend to buy. For obvious reasons. The safety of our staff and customers is paramount as well as a strong social responsibility to stop the spread of Covid 19.

 

Similar to shopping at other essential retailers, such as supermarkets, we are strictly limiting the number of customers in store at any one time. Please be aware, we are only allowing 4 people from the same household in store at present. All our garden centres have a designated queuing area outside and these have markers every two metres to help remind everyone to respect each other’s personal space.  To further support social distancing, stores have two metre floor markers throughout as well as other point of sale, and perspex screens have been installed at the checkouts. The shopping experience will differ from the experience before lockdown. Customer service is always important to us but due to social distancing there has to be less customer contact for every ones safety. We hope these measures will not deter you from visiting our lovely centres but they are all designed both to keep you all safe and to help the national effort to stop the spread of COVID 19. We look forward to seeing you soon.